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Symptom:
Description: RED LED: Error
Solution: 1) Input voltage is too low (Voltage must be higher than 12V)
2) Temperature is too HIGH or too LOW:
  • Low Temperature limit: 0°C
  • High-Temperature limit: 60°C
3) Input polarity terminals are reversed:
  • Please make sure that the positive and negative terminals are connected correctly (hardwired method only).
4) Short circuit on the output:
  • Disconnect output Green Plug connector to confirm the problem
5) Extended battery pack error:
  • Disconnect extended battery pack
  • Discharge power bank
  • Connect extended battery pack and start recharge process
6) If RED LED is still on please contact us at support@power-core.co.uk
Symptom:
Description: Current drop during the charging process
Solution: The Power Bank loses connection with the power source during charging (current drop):
  • Check your car cigar socket connection
  • Clean cigar lighter socket
  • Check car alternator
  • If possible Hardwire the power bank permanently to your fuse box, to make the connection better and more stable.
Symptom:
Description: Internal Battery Cell Calibration is in progress
(The power bank is connected and charging but the GREEN LED fades off and then turns on every 30-60 seconds)
  • power bank capacity is reduced.
  • That could happen when the power bank was discharged and left for a long period of time unused.
  • You can still use the power bank but full capacity is not available until the calibration process will be complete.
Solution: Calibrate the Power Bank
  • Connect the power bank to the power source longer for a period of time
  • Wait until internal cell calibration process will be finished and GREEN LED will stays on.
  • Once when internal cells are calibrated GREEN LED will stay ON permanently.
  • Depends how long the power bank was discharged and battery condition, the calibration process can take up to 5hours.
  • If you can't charge the power bank for a longer period of time, simply use the power bank every day, the calibration process will be continued every time when power source will be connected.
  • if possible charge power bank from home, use power supply compatible with 12-28V (with 5A output or higher).
Symptom:
Description: Charging
Solution: The Power Bank Charge normally, there are no errors or any problems detected, charge process will take up to 80minutes.
Symptom:
Description: The charging process reached 60%.
Solution: The Power Bank Charge normally, there are no errors or any problems detected, power bank is almost fully charged.
Symptom:
Description: Power Bank is fully charged.
Solution: Power Bank is fully charged. No Errors detected.
Symptom:
Description: No LED status could means:
  • Power bank is ready to use and 100% chaged (but not charging)
  • Power bank is discharged
Solution:
  • Connect youd dash camera
  • Recharge power bank if there is no power provided
Products
LiFePO4 6200mAh
LiFePO4 13400mAh Extended
LTO 4500mAh (development stage)
LTO 9000mAh Ext. (development stage)
Accesories
Support
Dash Cameras Installation guide
Power Bank Installation guide
Most Popular Dash Cams Connection
About us
Contact us
Contact Us
sales@power-core.co.uk
support@power-core.co.uk
tel. 079999 359 38


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company registered in the United Kingdom

Company Number: 133 42 416
GB 377 9543 38

Power-Core Systems Ltd.
59 Coton Road
Nuneaton
CV115TS
United Kingdom
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Adrian Flux: 0800 089 0035