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Symptom:
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Description:
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ONLY RED LED: Error code1, Very Low input voltage (5V - 8V)
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Solution:
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1) Input voltage is very low, below 8V (Voltage must be higher than 12V)
2) Temperature is too HIGH or too LOW:
- Low Temperature limit: 0°C
- High-Temperature limit: 60°C
3) Input polarity terminals are reversed:
- Please make sure that the positive and negative terminals are connected correctly (hardwired method only).
4) Short circuit on the output:
- Disconnect output Green Plug connector to confirm the problem
5) Extended battery pack error:
- Disconnect extended battery pack
- Discharge power bank
- Connect extended battery pack and start recharge process
6) If RED LED is still on please contact us at support@power-core.co.uk
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Symptom:
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Description:
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RED LED + BLUE afrer 10SEC: Error code2, Low input voltage (9V -12.5V)
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Solution:
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1) low Input voltage (between 8V - 12.4V, the voltage must be higher than 12.5V) power bank not charge
2) If the input voltage is in the range of 12.0V - 12.5V, the charging speed is reduced
3) If RED LED is still on please contact us at support@power-core.co.uk
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Symptom:
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Description:
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RED LED + BLUE: Error code3, Current drop during the charging process
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Solution:
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The power bank tried to start the charging process, but the voltage dropped during the attempt:
- Check your car cigar socket connection, voltage dropped when the power bank tried to charge itself which may be caused by a poor cigar connection.
- Clean cigar lighter socket.
- Check car alternator, 12V voltage is below the safety car battery limit.
- If possible Hardwire the power bank permanently to your fuse box, to make the connection better and more stable.
- If the hardwire cable is used already, check GND conenction, surface must be clean, no paint or rust.
- Cut the hardwire charging cable to make it shorter. Shorter cable create lower voltage drop.
- Check by multimeter what is the input Voltage between the fuse and GND terminal during the charging process. Voltage must be higher than 12.5V
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Symptom:
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Description:
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Internal Battery Cell Calibration is in progress
(The power bank is connected and charging but the GREEN LED fades off and then turns on every 30-60 seconds)
- power bank capacity is reduced.
- That could happen when the power bank was discharged and left for a long period of time unused.
- You can still use the power bank but full capacity is not available until the calibration process will be complete.
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Solution:
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Calibrate the Power Bank
- Connect the power bank to the power source longer for a period of time
- Wait until internal cell calibration process will be finished and GREEN LED will stays on.
- Once when internal cells are calibrated GREEN LED will stay ON permanently.
- Depends how long the power bank was discharged and battery condition, the calibration process can take up to 5hours.
- If you can't charge the power bank for a longer period of time, simply use the power bank every day, the calibration process will be continued every time when power source will be connected.
- if possible charge power bank from home, use power supply compatible with 12-28V (with 5A output or higher).
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Symptom:
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Description:
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Charging
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Solution:
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The Power Bank Charge normally, there are no errors or any problems detected, charge process will take up to 60-80minutes depends on power bank version.
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Symptom:
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Description:
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Charging, but RED LED blinks for 1sec after "click"
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Solution:
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The Power Bank charges normally, there was a voltage drop during the charge process at the start but voltage is in safety voltage range (above 12.5V)
Nothing to worry about, that could be a suggestion of that the car battery voltage is low.
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Symptom:
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Description:
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The charging process reached 60%.
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Solution:
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The Power Bank Charge normally, there are no errors or any problems detected, power bank is almost fully charged.
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Symptom:
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Description:
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Power Bank is fully charged.
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Solution:
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Power Bank is fully charged. No Errors detected.
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Symptom:
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Description:
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Switching OFF procedure (normal LED behavior)
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ALL LED's are fade off once when power bank is disconnected from a charging spource (ACC OFF)
Power to your dash cam is uninterrupted.
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Symptom:
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Description:
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No LED status could means:
- Power bank is ready to use and 100% chaged (but not charging)
- Power bank is discharged
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Solution:
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- Connect youd dash camera
- Recharge power bank if there is no power provided
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